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Presents

Resume 812.

Highly motivated, top performing consulting professional with two and one half years of IT and business process consulting experience. Proven ability to collaborate with business leaders to define goals, develop implementation plans, and deliver projects that achieve business results. Able to quickly establish and motivate collaborative cross-functional teams to implement creative solutions. Reputation for dedicated teamwork, strong work ethic, and commitment to delivering results.

SYNTEL , Mumbai – Seibel Consultant , Jan 2001 to Till Date

Siebel 6.3/7.x, EAI, EIM, Workflow, Tools

Siebel Call Center used to Design and Configure Sales Force Automation. Responsibilities include implementation of Siebel Data Migration, Siebel EAI, and Workflow Automation.

Implementation Primarily involved in interfacing of legacy application with Siebel EAI capabilities

Siebel Configurator

• Used Siebel Tools for modification & enhancement and customization of Siebel Business Objects, Business Components and interfaces (Screens, Applets, and Views), Calculated Fields according to the client business process
• Designed and developed new pick list components, MVG lists, links, joins and defining several other object definitions and linking to each of the objects defined in user interface layer in the Call Center Application
• Implemented the use of Siebel Workflow to respond to a number of pre-defined events.

• Configuring Application, Page taps, Screen menus, importing Bit maps, including setting up the background for an Applet using Bit Maps & Buttons

• Determined and documented the responsibilities needed for each position within the application.

• Added system tables including positions, responsibilities, organizations, and employees. Also populated custom list of values, currencies, and sales stages

• Reconfigured Siebel applets, views, business components, business objects, links and picklists to track tourism related correspondence requests for this state agency. - Wrote Siebel eScript behind applet controls and business component events to execute specific business logic.

• Completed data conversion from proprietary 3^rd party system to Siebel using Microsoft Access and Siebel Enterprise Integration Manager. - Worked with Siebel consultant to create import objects used for importing contact related comma delimited files.

EMERALD BUSINESS SOLUTIONS, Mumbai – SAP Consultant (S&D), July 2000 – Jan 2001

Involved in Implementing SD related Service Management with awareness of business process involved in ERP related to Sales and Distribution module.

• Defining Order Type for Standard Order & Contract, Item Category, Item Category Group, Assignment, Date rule, Cancellation Procedure, Master Warranty, Copy Control from Initial Document (Standard Order) till Transaction Completion (Billing).,negitieve stock posting ,inter Company billing, invoice ,packing delivery

Bachelor of Commerce , ASP Commerce College Bijapur from (Karnataka University Dharwad)

Diploma in (Electronics & Telecommunication), BLDEA Polytechnic College , Bijapur.

ECRM : SIEBEL 7.x, SIEBEL 6.x, Clarify

Testing Tools : Silk, WinRunner6.0, LoadRunner5.0, TestDirector5.0

& SQA.

Languages : XML 1.0 , JAXP 1.1, JSP 1.1,EJB 1.0,Servlets,Java

2.0,HTML 4.0,DHTML,Java Script 2.1,C++,C

Operating Systems : Windows NT 4.0, Windows 97/98,MS-DOS

Database : Oracle 8.1 , MS-Access.

Web Servers : Java Web Server 2.0, Netscape Enterprise Server 3.6.

Currently Doing In-House Project in Chennai .

Project Title : Banking Workflow

Client : In-House

Description :

Modules handled were Account Management, Opportunity Management, Activity Management Products Management, Quotes, Billing

Developing integration of loans, Accounts, Accounting and Control Management using Siemens Business Services.

• Responsible for Importing from the legacy system using EIM in the Development Server using Oracle as the database

• Developing Business Services using eScripts,
• Developing Smart Scripts for Business Solutions.

Project Title : Integrated Selling Chain Software (ISC).

Client : CENTRIX , USA.

Duration : April 2002 to Dec 2002

Environment : Siebel 6.0 /Siebel Sales ,Oracle 8I ,Win NT

Role :

• As a Team Member provided the necessary inputs to develop this CRM oriented application, which includes typical business process involved in the retail sales business. Drawing parallels to Siebel application and provides the development team with various sales related functionality’s & business rules.
• Setting Up Development environment for Siebel 2000.
• Installed the Siebel eBusiness architecture and set-up the development environment for customizing / configuration of Siebel.
• Also involved in Customizing using Siebel Tools, Developing Reports Using Actuate 4.0, Setting Business Process using workflow and Assignment Manager, Migration of data from legacy database into Siebel using EIM.
• Developing Smart Scripts, Pricing Administration, Product Configurator, Proposals, Presentation. TimesSheet
• Defined Integration message flow using workflow process designer. Created multiple workflow processes to address various business scenarios.
• Involved in the application upgrade process
• Migrated data and custom UI, business logic

Project Title : NorthPoint Communications

Client : NorthPoint Communications , Emeryville ,

California.

Duration : Oct 2001 to March 2002

Environment : Siebel 6.0 /Siebel Sales ,Siebel Call Center ,

Oracle 8I , Win NT.

Role :

Siebel 2000 eCommunication, EIM, Configuration, Siebel eScript

Siebel eCommunication implementation for NorthPoint Communication, Modules handled were Account Management, Opportunity Management, Products Management, Quotes, Billing and Fraud Management.

· Responsible for Importing from the legacy system using EIM in the Development Server using

Oracle as the database

· Batch files were created to automate the EIM process

· Extensively used Siebel Tools to create extension columns and EIM mappings

· Was involved in Account, Bill Payment and Fraud Management Modules

· Used Siebel VBC/XML to show legacy billing and credit rating information on Siebel screens

· Extensive work on Siebel Tools for the configuration of Business Components, Views, Applets

· Created Business rules (Policies, Conditions and Actions) using Work flow manager

· Whenever new Accounts were created verified credibility of account, checked for credit rating

· Created workflow to generate reminders to customers on Bill Payments, also alert on defaults in

payment

Project Title : Siebel Implementation For Call Center

Client : MBT , Mumbai

Duration : Feb 2001 to Sep 2001

Environment : Siebel 6.0/Call Center Application, VB, ORACLE

8.1.7, Microsoft IIS 5.0

Role :

Siebel Call Center used to Design and Configure Sales Force Automation. Responsibilities include implementation of Siebel Data Migration, and Workflow Automation. Implementation · Customer and Agreement information was stored in Siebel

• Loaded data into IF tables using SQL Loader
• Populated the EIM tables LOV ‘s, Service Requests, Products, Agreements.
• Configured and optimized the .ifb files, Run the EIM Server tasks and verify the results.
• Business Service was written to check service level agreements when customer calls in for service, support
• Siebel VBC was used to interface with legacy SR application

· Used the Siebel Application to Log customer Service Requests and to track Service requests till they are closed

• Collected data on approx time it took for each Service engineer to close problems. This data was used by reporting team to generate reports for Management
• Defined Integration message flow using workflow process designer. Created multiple workflow processes to address various business scenarios.
• Involved in the application upgrade process
• Migrated data and custom UI, business logic

Project Title : SAP R/3 Implementation in sales And Distribution.

Client : Apollo Energy Co. Ltd., Mumbai

Duration : Aug 2000 to Jan 2001.

Role :

Involved in Implementing SD related Service Management in Integration with FI, CO, MM & PP in SAP R/3 3.1H.

· Defining Order Type for Standard Order & Contract, Item Category, Item Category Group, Assignment, Date rule, Cancellation Procedure, Master Warranty, Copy Control from Initial Document (Standard Order) till Transaction Completion (Billing).

• Coded report program to display the existing stock for a material as per storage location wise.
• Coded report program to display vendor master listing .
• Developed purchase orders, purchase requisitions, number of new customers, new purchase orders generated in a particular month.
• Coded report program to display the number of new customers added in a month.
• Coded report program to display pending orders that haven’t been invoiced.
• Worked on User exits (Screen exits) for customizing XD01 transaction.
• Worked on pricing technic and Pricing Execution
• Free goods and item proposal Listing Exclusion
• Defining post good issue and post good Receipt
• Sdfi delivery ,packing ,and invoice

Date of Birth : November 8, 1973

Gender : Male.

Marital Status : Single