CRMpeople

CRMpeople.com

Presents

Resume 805.

Objective

I am seeking a challenging, creative position as a senior-level sales contributor in a dynamic, growth-oriented company. I seek a hands-on, roll-up-the-sleeves opportunity to contribute to sales and revenue growth through a wide variety of the sales and marketing skills I possess. I offer an exceptionally diverse range of experience in a breadth of businesses and industries – including high-tech (hardware/software/networking), IT consulting, training and consumer products; proven skills, flexibility and innovation; and the ability to work in both start up and established sales environments. My extensive professional experience has equipped me with the tools to "jump in" and hit the ground running to help deliver business results as quickly as possible.

Customer Relationship Management Applications and Consulting Experience

October 2002 to Current, GoDec, Inc. a Boston area based company, is a privately held company that is committed to delivering innovative solutions, created specifically for small to medium businesses. GoBiz, GoDEC's flagship product, enables businesses to manage all interactions with customers from initial contact, to closing the deal, to servicing, supporting, and maintaining the relationship over a long period of time. Based on customer relationship management concepts, GoBiz supports not only the sales and service functions, but takes it to the next stage - it helps companies focus on the entire relationship with a customer. This product is web based, but is different than ASP products in that the customer owns it, instead of renting it.

Vice President of Sales & Marketing. Responsibilities include P&L, Marketing, Business Development and Sales for the GoBiz product. Brought an alpha level product to market in less than one year from company being founded. Set up several Value Added Resellers and Master Distributors upon coming on board. Won accounts ranging from upgrading tier three CRM user and up to Tier One CRM users to the GoBiz product.

March 2000 to July 2002, ePartners, Inc. a Dallas based company that selects, implements, deploys and manages leading Microsoft-based business solutions for middle market companies. As the largest global partner for Microsoft Great Plains, Solomon, Best Software (previously Sage), SalesLogix and Siebel's Mid-Market Edition, ePartners bills themselves as the safe choice for companies looking to benefit from middle market business solutions.

Director of eCRM for the Northeast. Responsibilities include P&L, Marketing, Business Development and Sales for all Front Office Applications in the Northeast. Led the northeast region to platinum status with 2 publishers in 4^th quarter. Led the northeast region over all other regions for ePartners in front office sales. Several deals were over $1MM in total revenue.

Responsible for team building, team culture, and team integration (internally with other departments of ePartners and externally with software publishers). $2 MM personal and $8 MM team quota. The Northeast led all other regions in sales, in fact, was 236% of quota.

Led by example, built sales teams by setting sales goals, monitoring sales improvement programs and rated each sales person by performance. Always started at the "C" level in going after new business.

Employment at ePartners was a direct result of the tremendous success in delivering CRM solutions experienced at ThunderBolt Technologies, Inc. a company co-founded by myself in 1990 and sold to ePartners in March, 2000.

January 1990 to March 2000, ThunderBolt Technologies, Inc. A Boston area based CRM total solution provider. Responsible for all sales and marketing activity. A brief descending chronological history of the many milestones achieved over 10 years of superior performance.

April 1999, ThunderBolt was named by SalesLogix as "Best of the Best", confirming the high quality of competence in placing SalesLogix capabilities to a varied group of industries needing to reengineer the way they look at and use business intelligence. Software only sales personally exceeded $1.7MM, while managing the total sales operations of the ThunderBolt Canton, MA office.

April, 1998, ThunderBolt was named by SalesLogix as their # 1 Producing Business Partner in the world, the highest compliment to the Sales and Marketing effort and leadership brought to the marketplace.

1990, Cofounder ThunderBolt Technologies. An active member of the SalesLogix, SmartSales, Sant and ACT! Certified International Consultancies, which are groups of industry experts dedicated to providing products and services to companies desiring to optimize the use of SFA software and consulting services. Responsible for the sale of SFA, CRM and eCommerce into major accounts such as British Airways, Lucent, Fisher Scientific and Consumers Car Club.

Sales Methodologies and Applications Certifications

Solution Selling Methodologies Trained and Coached	Pragmatic Strategies and SolutionsTrained
Miller Heiman Trained	Sant Proposal Automation Expert

Seibel Pivotal Onyx

Mid Market Consultant Enterprise Level Consultant Enterprise Level Consultant Forecasting/Pipeline Management

SalesLogix ACT! SmartSales

Enterprise Level Consultant Certified Consultant Enterprise Level Consultant

Forecasting and Pipeline Management Certified Trainer Integrator

EConfiguration

SalesLogix for Support, Sales and Marketing

Web Product Consultant

Certified Trainer

CRM Career Highlights

1990 Co-Founded ThunderBolt Technologies

1990 Became ACT! Certified Consultant

1993 Named one of top ten ACT! Consultants in USA

1996 Became one of first SalesLogix Business Partners

1997 Named by SalesLogix "Number 1 Business Partner in World"

1997 Certified in Solution Selling

1998 Named by SalesLogix "Best of the Best"

1999 Named by SalesLogix "Top 5 Business Partners"

1999 Sant Trained and certified

1999 Miller Heiman Certified

1999 1.7MM in SalesLogix product sales

2000 Sold ThunderBolt Technologies to ePartners, Inc.

2000 Trained in Onyx and Pivotal eBusiness Suites

2000 Great Plains Seibel Trained

2000 Named by ePartners, "Director of eCRM"

2001 Onyx Trained and Certified

2001 Pivotal Trained and Certified

2001 Named by SalesLogix "Number 1 Business Partner in World"

2002 Named by SalesLogix "Number 1 Business Partner in World"

A few CRM customers of note:

Fisher Scientific Consumer Car Club Vality

AQM Information Technologies Atlantic Data Services eCredit

Komatsu Charles River Labs Friendly’s

P&O Nedlloyd Office Environments Open Market

Past History

Career began in software and computers in 1975, and spent the next 15 years selling minicomputers to various vertical markets throughout the Northeast. Throughout the 1980’s was an exceptional performer in sales and sales management, as evidenced by the many awards and president’s club trips accumulated through superior performance. Evolved from Direct Sales to Branch Manager experiencing all aspects of sales and sales management.

In 1985, co-founded Genesis Software in Easton, Massachusetts, a firm dedicated to providing accounting and patientcare services to long term care facilities, nationwide. While responsible for the total sales function, gained an unprecedented 80% market share in New England. Developed the 1st functional system for voice recognition of Nurse Note’s entry. Set up complete VAR channel for Patient Care software.

Education

University of Massachusetts, Amherst 1976

Major in Physical Education and Sports Medicine Bachelor of Science

Numerous Sales and Management related training courses, seminars and workshops.