CRMpeople.com
Presents
Resume 786.
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Objective |
Senior Manager or Consultant in Information Technology |
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Availability |
- Immediate
- Full Time Permanent Position Desired
- Maryland, Virginia, DC Area Preferred
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Education |
9/66-6/70 University Of Maryland College Park ,MD
BS Mathematics/Secondary Education with High Honors
GPA 3.9/4.0
Student Government Officer
Chairman Freshman Orientation Board
Omicron Delta Kappa Honorary for distinguished accomplishments in student body leadership
9/85-6/86 MIT Sloan School of Business Cambridge, MA
Certificate of Advanced Studies, Management of Technology
DEC Management Program
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Skills |
- Project Management
- Systems Life Cycle Management
- Systems Design
- Open system standards/technology
- Standards, Methodology, and Procedures Development
- Management of Technical staff
- Large scale CRM & ERP planning and implementations
- Call Center
- Service Management
- Sales Force Management
- eBusiness and eCommerce Applications
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Accreditations |
Siebel 2000 Certified Consultant/Customer Certified
Siebel 7 Certified Consultant/Customer Certified
Siebel 7 Business Analyst Certified & Project Management Certified |
Work Experience
Oct 1996 – February 2003 Siebel Systems San Mateo, California
Senior Engagement Manager
Responsible for project delivery team in Southern Area of Professional Services for major Siebel engagements
Developer of eRoadmap Siebel Implementation Methodology
Developer of Professional Services Project Delivery and Management Methodology
Corporate Account Manager, Marriott Corporation
Project Manager for Siebel 2000 Professional Services Module deployment in Siebel Professional Services
Project Manager for development of Siebel Professional Services Project Estimation Tools
Acting Director, Professional Services Project Management Office
Project Manager and Engagement Manager on many major Siebel Professional Services engagements including TechData , AT&T, Nike, Marriott, American Cancer Society, Home Shopping Network, Wachovia, and Compass Bank
July 1991 – Oct 1996 Sybase Professional Services Government Systems
Senior Project Manager
Responsible for project management Team for Sybase Professional Services, Government Systems Group for Civilian, Defense, and Education Public Sector Delivery Unit
Project Manager for major Sybase Professional Services engagements including DoD, Intelligence, and Civilian Agencies in systems design, development and deployment projects
Oversaw new business development and proposal development for Group directly involved in major project awards
Responsible for project auditing and review of major Sybase Professional Services engagements
1985 – July 1991 Digital Equipment Corporation (DEC) Professional Services Group, Government Systems Area (GSA)
Senior Principal Consultant
Responsible for project management of major Digital Government Systems Projects for Government Systems Group including INS, US Postal Service, NSA, and Department of Transportation on major systems development and deployment projects
Responsible for the biometric identification and law enforcement Line of Business in GSA
Supported new business development and worldwide marketing in Public Sector accounts
Expert in transaction processing, applications security, networking, and emerging technologies
1983 – 1985 Contel Federal Systems (CFS) Chantilly, VA
Director, Information Technology
Responsible for day to day operations and strategic planning for the Contel Federal Systems Information Technology Department
Provided advise and consulting in matters relating to information technology and strategy and planning relating to project management, development standards and procedures, life cycle management and open industry standards
Responsible for CFS project management, proposal, and telecommunication services
Responsible for IT Services of the CONTEL SpaceCom Division
1979 – 1985 M/A-COM DCC, Inc., Germantown, MD (Currently Hughes Telecommunications)
Assistant Vice President, Information Technology
Responsible for day to day operations, overall management, and strategic planning for the information technology and telecommunications functions of the company facility in Germantown Maryland.
Responsible for the designed, developed and deployment of all company information systems including finance, manufacturing, office automation, publishing, engineering, design, product management, sales and marketing.
Responsible for all telecommunications services of the company including voice, fax, email, and data communications.
Responsible for all hiring, procurement, and training of the 22 staff of the IT department.
1974 – 1979 Control Data Corporation, Government Systems Services, Rockville MD
Principal Consultant
Responsible for applications design and development of transaction based and statistical applications for Defense and Civilian Agencies of the US Government
Expert in Distributed Computing and Financial Management Solutions
1972 – 1974 US Naval Weapons Laboratory, Dahlgren, VA
Senior Applications Research Analyst
Responsible for the design and management of computer models for the analysis of Carrier Task Force Engagements, Cruise Missile Engagement, and Fragmenting Weapons Analysis
Secret Clearance
1970 – 1972 Mathematics Instructor, Montgomery County Maryland Public Schools
Mathematics Instructor, High School
Taught advanced topics in High School Mathematics, Physics and Chemistry