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Presents
Resume 772.
PROFILE
Working primarily in the medical and pharmaceutical fields, designing and implementing
Siebel projects. Two full life-cycle, customer facing projects, with full involvement
in the gathering of business requirements, fit/gap analysis, design of the Siebel
solution and implementation of the software, holding key/lead configurator positions
on both projects.
Currently working on a Sales Force effectiveness Siebel 7.5 project involving a Siebel 6 to 7.5 upgrade.
Siebel 2000 Customer Certified
Siebel 2000 Certified Consultant
Experience with Siebel 2000, 7.04 and 7.5
KEY STRENGTHS
Ability to work and communicate with staff at all levels
Keen problem solver
Flexible approach to work
Keen and quick learner
Self-motivated
TECHNICAL SKILLS
Siebel 7.5 project experience
Siebel 2000: Certified Consultant and Customer Certified, project experience
Siebel expert configurator, remote, workflow, eScript, Business Services, Server Management
Programming: Experience with Siebel eScript, Java training
Operating systems: Windows 2000, Win 98, Basic Unix knowledge
Networking: Working knowledge of network architecture in a MS Windows environment
CAREER HISTORY
October 2000 – date IBM UK Ltd.
Siebel Consultant
PROJECT HISTORY
November 2002 – date
Johnson and Johnson, UK
Lead developer on Siebel Call Centre upgrade project for Johnson and Johnson (v6.02 Life Sciences to 7.5 eMedical). Responsible for co-ordinating development and upgrade of the Call Centre application with middleware consultants (webMethods), upgrade estimation, supervision of other developers and co-ordinating design and upgrade with the Sales Force Effectiveness Project (see below).
Siebel consultant for a Sales Force Effectiveness project, designing and implementing a multi-national sales force tool and building on the Call Centre application. Advising and briefing project team on the Call Centre design and providing input to Siebel application design and development.
June 2002 – November 2002
Guidant, Belgium
Functional Lead developer on Siebel 7.04/7.5 eMedical Sales Force project for Guidant (Brussels). Full life-cycle project, responsible for gather business requirements, fit/gap analysis, application design and estimation of build costs. Frequent customer interaction at I.T. Staff, European manager and Director level.
The project had a target roll out to 600 mobile sales force users, with a very successful pilot to 30 users across two countries. The application was a multi-lingual (English and German), multi-organisation design and was based on thick, thin and remote client access. Business requirements were gathered for the Belgian, German, French and Italian countries and a unified business process designed based on these requirements.
Siebel Packages:
Siebel Tools, Base eMedical, Remote, Siebel Anywhere, eScript, Server Management
July 2001 – May 2002
Johnson and Johnson, UK
Technical Lead developer on Siebel 6.02 LifeSciences project for Johnson and Johnson. Involved in the full life-cycle of the project. Areas of responsibility included management of the development and testing environment, guiding and advising other developers and acting as the point of contact between IBM and a third party middleware company involved in the project (webMethods). I was responsible for the technical design and configuration decisions and I took responsibility for and made many of the more technical configurations on the project. I also developed custom script using Siebel eScript (Java Script), where standard configuration was not possible. The system has been running live since April and has received high praise with the customer, resulting in contract extension and further development work.
The project was to implement a Call Centre, handling sales and enquiries for all of the Johnson and Johnson franchises in the UK.
Johnson and Johnson also acted as a key customer in the development of Siebel eMedical/ePharma 7.5 and have given input and business case scenarios to Siebel for inclusion in future releases of Siebel.
Siebel Packages:
Siebel Tools, Base LifeSciences, Pricing, Workflow, eScript, Business Services
June 1999 – October 2001 Institute for Cancer Research, University of Birmingham, UK
Postdoctoral Research Fellow
Investigating the role of a group of enzymes in colorectal cancer. This post and my PhD, have given me good communication and presentation skills. They have also developed a keen eye for detail, excellent analytic and appraisal skills, appreciation for the larger picture and dedication.
PROFESSIONAL COURSES
2002 Unleashing Potential (Soft Skills)
2002 Influencing Skills for Business (Task Oriented Approach)
2001 Siebel 2000 Core Consultant Course
2001 Developing Server-Side Applications - Visual Age for Java
2001 Enterprise Development with WebSphere, EJBs and VisualAge
2000 Introduction to Object Technology for Professionals
2000 Introduction to Java for 3rd Generation Language Programmers
2000 The Essential Java Workshop
2000 IBM GS-Method Foundations
QUALIFICATIONS
2000 PhD in Surgery
1995 MSc Immunology and Immunogenetics
1994 BSc Genetics 2i(Hons)
1991 3 A’Levels (Physics, Chemistry, Biology)
1989 9 GCSE’s (including Mathematics and English)
EDUCATION
1995-1999 University of Birmingham, Department of Surgery, UK
1984-1989 Penlan Comprehensive School, Swansea, UK
INTERESTS
Climbing, Reading, Skiing
Nationality British
Drivers Licence Full/Clean
D.O.B. 9th May 1973